Account Supervisor

Sockeye is a Portland-based creative agency that helps good clients attack tough business problems. The success we’ve had begins and ends with a strong culture of smart problem solvers that think and create in highly collaborative teams. We’re growing, and we need another leader to help us get the most out of our people, our ideas and our client relationships.

We need a standout Account Supervisor to manage a fantastic national client, among other things. You’ll lead work teams, foster client relationships and client strategy and make sure the work we do is done on time, on task and on budget. And, like everyone else here, you’ll make a cultural contribution to Sockeye as well to help make us stronger, better and more dynamic.

The person we’re after is a natural leader, thinks strategically, is culturally curious, appreciates creativity, is selfless, can deliver results and genuinely likes marketing, advertising and design since that’s what we do all day.

Typical activities

  • Day-to-day management of clients' brand and marketing efforts
  • Regular communication and liaison with clients at a senior level (this includes travel)
  • Pitching fresh and innovative ideas to clients
  • Completing projects to a specific schedule and within an agreed budget
  • Using your knowledge and skills to push clients, the team and the agency in the most productive direction
  • Proactive leadership that encourages teams to perform to the best of their ability
  • Generate new ideas and opportunities to ensure client program success
  • Develop proposals and oversee ongoing activities
  • Contribute to the development of strategic client plans
  • Ensure quality work from team in order to meet/exceed client expectations

The Job

  • Manage account relationships with client stakeholders providing regular status updates and strategic recommendations
  • Ability to adequately represent Client interests to the agency
  • Develop strong working relationships within the agency with creative, project management and strategy teams
  • Create project plans, production timelines and budgets with project management and production teams
  • Strategy & brief writing as needed
  • Manage the creative process from briefing to deliverable hand off
  • Analyze and evaluate creative work and provide client feedback
  • Budget and SOW development
  • Manage the day-to-day finances of the account
  • Set-up client meetings include the correct people, and provide accurate agendas and precise, actionable meeting-notes
  • Responsible for weekly project status reports
  • Learn, follow and execute Sockeye’s procedures in generating POs, processing invoices, generating financial reports and any other related financial needs
  • Ensure good communication between the account team, creative team, vendor and freelance partners during all phases of the assigned projects


  • 4-5 years of creative agency experience
  • A solid understanding of the creative development process from brief creation through to job completion
  • A persuasive and confident approach to clients and creative projects
  • Excellent written and oral communication skills
  • Effective team management capabilities
  • A proficient client strategist and team leader
  • Strong organizational skills with attention to detail
  • Ability to manage multiple assignments and to deliver projects on schedule
  • Proven strategic judgment
  • Ability to evaluate competitive market and communications and provide insightful implications

To Apply

Send us a short, simple email with an attached résumé to with the words "Account Supervisor" and your first and last name in the subject. No calls or drop-ins.